今天，小编邀请了优服网国际事业部的总负责人康来博士，为大家解疑二个多月以来对于优服网国际业务组建的常见问题：
According to Xiao Bian interview invited to Dr. NDIAYE GALAYE the general manager of the International Service Department of UField for International market, to solve the common problems that have been formed for the international business of Ufield for more than two months:
（一）海外业务在哪些国家？
Which countries the overseas business are located?
IDC机房安装\维护\勘察\巡检技术服务
LED\商业显示屏安装\维修\调试技术服务
（二）目前哪些地区有完成的案例？
Which areas have completed cases?
目前在肯尼亚、越南、坦桑尼亚、菲律宾、乌干达、科威特、迪拜、尼日利亚、澳大利亚等等国家地区已有成功案例。
There have been successful cases in Kenya, Vietnam, Tanzania, Philippines, Uganda, Kuwait, Dubai, Nigeria, Australia and other countries.
（三）你们的优势在哪里？
Where are your advantages?
当地化服务 | 就近派单
各国订单，就近匹配工程师上门服务，至少节约50%施工成本；依托互联网平台，成熟的派单系统，可靠的售后服务，加速设备安装维修的落地服务，构建面向未来的竞争力。
Localization service | Nearby the order
Orders from different countries, are closed to our engineer on-site services, save at least 50% of construction costs; relying on our platform, mature dispatch system, reliable after-sales service, accelerate the installation and maintenance of equipment, and build a future-oriented competitiveness.
一站式服务 | 节约成本
抛开出差烦恼，省去交通费用，摆脱地区限制，免掉意外事故保险费用，轻松跨国维修及安装服务,实现更智能的售后服务模式。
One-stop service | cost savings
Put aside the troubles of business trips, save transportation costs, get rid of regional restrictions, avoid accident insurance costs, easily repair and install services across the countries, and achieve a smarter after-sales service model.s
专业工程师保障
人工审核所有工程师技能要求，层层审核通过，安装更放心。
Professional engineer protection
Manually review all engineer's have an international standard skill requirements, pass through our engineer the layer-by-layer review, to get more assured to the customers.
售后服务保障
优服网每个订单均享有售后服务，国外当地工程师随时待命，顺利解决每一个问题。
Service support
UField has after-sales service for every order. If there are installation quality problems, our engineers will be the on-site immediately and repair the problems for free service within three months.
多种语言，全球支持
除了中文，我们也提供多种语言的国际化支持，确保您在世界各地的一切问题都能得到解决！
Multilingual, Global support
In addition to Chinese, we also provide international support in multiple languages to ensure that all your problems around the world can be solved!
（四）安装后出现问题怎么解决？
How to solve the problem after installation?
建立国际业务风险防范体系，以保证客户利益不受意外情况影响。
Establish an international business risk prevention system to ensure that customer benefits are not affected by unexpected circumstances.
因安装出现的问题，优服网将负责到底，免费安排当地工程师上门处理任何问题，必要时总部安排高级工程师亲自处理。总部有专业技术专家团队，远程指导操作。
Due to problems in the installation, UField will be responsible before the end of the day,to manage and arrange a local engineers to come to the door to deal with any problems. If any necessary important problems, the headquarters will arrange for senior engineers to personally handle all cases. Our Headquarter has a professional and technical experts to remotely guide all operations.
（五）工程师专业度怎么判断？
How to judge the professionalism of engineers?
完善的人工技能审核制度，各方面层层审核通过，工程师评分系统保证专业一直下去。
The perfect manual skill review system, all aspects of audit will be check, the engineer scoring system to ensure that the profession continues.
由拥有10年以上智能化设备安装调试经验的工程师组成，精通多个子系统设备安装调试。
It is composed of engineers with more than 10 years of experience in installation and debugging of intelligent equipment, and is proficient in installation and commissioning of multiple subsystems.
项目：由至少10年以上的项目工程施工经验的公司及管理人员、工程师组成，精通AV、安防、动力环境、BA、IT通讯等全弱电智能化系统。
Project: It consists of company and management personnel and engineers with at least 10 years of project construction experience. It is proficient in IDC, AV, security, power environment, BA, IT communication and other weak power intelligent systems.
相关施工证书齐全。
Relevant construction certificate is completed.
（六）跟你们合作的理由？
Reasons for working with Us?
降低成本：全球范围互联网平台模式，发展当地化专业工程师，就近匹配相关工程师进行上门安装服务。可以为您节省不必要的开销，实现企业的利益最大化。
Reduce costs: Our global solution services platform model, developed and localized all professional engineers, the nearest matching engineer to carry out on-site installation services. Can save you unnecessary expenses and maximize the benefits of your company.
高效服务：所有地区都有认证工程师，就近并发式服务，同时开工；总部专家团队给予技术支持；实时反馈系统助力安装中及时沟通。
Efficient service: all regions have certified engineers, our local engineers are fast for all services installations to start their work; the headquarters expert team gives technical support; real-time feedback system helps timely communication during all installation.
技术专业，国际标准化：施工方法及工艺标准各设备、系统严格按国际工艺施工标准执行标准规范及要求。
Technical specialty, international standardization: construction methods and process standards. All equipment and systems are strictly in accordance with international process construction standards.
（七）怎么确保我们的项目顺利完成？
How to ensure the smooth completion of our project?
订单实施前会给工程师制定项目完成周期，同时根据每笔订单对工程师进行各方面的评分，从而保障客户的项目完成效率及质量。
Before the order is implemented, the engineer will complete the project completion cycle, and at the same time, the engineers will be scored in all aspects according to each order, thus ensuring the efficiency and quality of the customer's project completion.
-合理的报价方案及售前现场勘查、系统设计、结构设计
-制定项目完成周期，合理安排专业工程师专
-依靠优服网平台，严格执行设计方案及完成周期，专业技术支持全程跟进，随时解决异常问题
-国际标准化验收工艺要求
- Reasonable quotation plan and Pre-sale site survey, system design, structural design
- Formulate the project completion cycle and arrange professional engineers
- Rely on excellency service network platform, strictly implement the design plan and completion cycle, professional technical support to follow up, solve the abnormal problem at any time
- International standardization acceptance process requirements